ai99 Terms & Conditions

📋Introduction

Welcome to ai99, Bangladesh's trusted online betting and casino platform. These Terms & Conditions constitute a legally binding agreement between you (the "Player" or "User") and ai99 governing your access to and use of the ai99 website, mobile interface, and all associated services.

By registering an account, logging in, or otherwise using the ai99 platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must immediately discontinue use of the platform.

ai99 reserves the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of the platform following any such changes shall constitute your acceptance of the revised terms. We recommend checking this page periodically to stay informed.

👤Eligibility and Age Requirements

Use of the ai99 platform is strictly limited to individuals who meet all of the following eligibility criteria. ai99 will verify eligibility upon registration and may request supporting documentation at any stage.

• You must be at least 21 years of age (21+ only). Underage gambling is strictly prohibited.
• You must be a resident or located within a jurisdiction where online betting and gaming is not explicitly prohibited.
• You must not be a current or former employee of ai99 or any of its affiliated entities, subsidiaries, or service providers.
• You must register and maintain only one (1) personal account. Duplicate accounts are not permitted.

ai99 reserves the right to close any account and withhold funds where eligibility requirements are found to have been breached at registration or at any subsequent point. All players aged 21 and above are welcome to enjoy our platform responsibly.

📝Account Registration and Verification

To access ai99's full range of betting markets, casino games, slots, and promotional offers, you must create a registered account. During registration, you are required to provide accurate, truthful, and current information. ai99 employs a Know Your Customer (KYC) verification process to protect both players and the integrity of the platform.

• You must provide a valid name, date of birth, email address, and mobile number matching your official identity documents.
• ai99 may request government-issued photo ID (NID card, passport) or proof of address at any time as part of KYC review.
• Accounts with unverified identity may have withdrawal access suspended until full KYC documentation is provided and approved.
• You are responsible for maintaining the confidentiality of your login credentials. Never share your password with a third party.

ai99 is not liable for any losses resulting from unauthorized account access where the breach occurred due to a failure by the player to safeguard their credentials. If you suspect unauthorized activity on your account, contact our support team immediately.

💰Deposits and Withdrawals

ai99 supports a variety of local and international payment methods to make funding your account and receiving winnings as convenient as possible for players across Bangladesh, including in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and Barisal.

• Accepted payment methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Minimum deposit and withdrawal amounts apply and are displayed at the cashier.
• All deposits and withdrawals are processed in Bangladeshi Taka (BDT, ৳). Currency conversion fees may apply for international payment methods.
• Withdrawal requests may be subject to verification checks. ai99 reserves the right to request supporting documentation before processing a withdrawal.
• Funds may only be withdrawn to the same payment method used for the original deposit, subject to individual method limitations.

ai99 does not charge fees on standard deposits. Processing times vary by payment provider and may take between a few minutes to 24 hours depending on the method and volume of requests. If a withdrawal is delayed, please contact our support team with your transaction reference.

🎁Bonuses and Promotions

ai99 offers a range of promotional bonuses including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as the BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions.

• Bonuses are valid only for eligible registered accounts. ai99 reserves the right to limit bonus eligibility at its discretion.
• Each bonus carries an individual wagering requirement (rollover) that must be completed before any associated winnings can be withdrawn.
• Bonuses expire after a fixed period as stated in the relevant promotion. Expired bonus funds and any associated winnings are forfeited automatically.
• ai99 will not award a bonus to any account that has been identified as attempting to abuse or exploit a promotion in bad faith.

ai99 reserves the right to amend, suspend, or discontinue any promotion at any time without prior notice. In the event of a dispute regarding a bonus, ai99's decision shall be final and binding.

🧠Responsible Gaming

ai99 is committed to promoting responsible gaming across its entire player base. We believe that gambling should remain a form of entertainment, and we take seriously our responsibility to help players maintain control over their gaming activity.

• Players may set deposit limits, session time limits, or request self-exclusion at any time by contacting support.
• If you believe gambling is negatively affecting your finances, relationships, or mental health, please use our self-exclusion tools or seek help from a qualified professional.
• ai99 strictly prohibits gambling by persons under 21 years of age and will take immediate action upon discovering any underage user.

For further guidance on responsible gaming practices, please visit our dedicated Responsible Gaming page. ai99 encourages all players to gamble within their means and to treat it as a leisure activity, not a source of income.

🚫Prohibited Activities

The following activities are strictly prohibited on the ai99 platform. Violation of any of these rules may result in immediate account suspension, forfeiture of balances, and permanent ban from the platform without prior warning.

• Creating multiple accounts or using another person's identity to register on the platform.
• Engaging in money laundering, structuring transactions, or any other illegal financial activity through the platform.
• Using automated bots, software scripts, or artificial intelligence tools to gain an unfair betting advantage.
• Colluding with other players or exploiting any software bugs, errors, or vulnerabilities to manipulate game outcomes.
• Providing false identity information, withholding required verification documents, or circumventing the KYC process by any means.

©️Intellectual Property

All content on the ai99 platform — including but not limited to logos, trademarks, software, game graphics, text, images, audio, and video materials — is the exclusive property of ai99 or its licensed content providers. Unauthorized reproduction, distribution, or commercial use of any ai99 content is strictly prohibited.

Players are granted a limited, non-exclusive, non-transferable licence to access and use the ai99 platform solely for personal and non-commercial entertainment purposes. This licence does not extend to sub-licensing, resale, or any derivative use of the platform's content.

⚠️Limitation of Liability

To the fullest extent permitted by applicable law, ai99 and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform or any of its services. This includes but is not limited to loss of profits, loss of data, service interruptions, or technical errors.

ai99 makes every reasonable effort to ensure the platform operates without interruption. However, we cannot guarantee uninterrupted access, and we accept no liability for losses incurred during any downtime, maintenance period, or force majeure event. Players are advised to gamble responsibly and never wager funds they cannot afford to lose.

🔐Privacy and Data Protection

ai99 collects and processes personal data in accordance with its Privacy Policy. By registering an account and using the platform, you consent to the collection, storage, and processing of your personal data as described in our Privacy Policy. We use industry-standard SSL encryption to protect all data transmitted between your device and our servers.

ai99 will never sell or rent your personal data to third parties for marketing purposes. Data shared with payment processors and KYC verification partners is strictly limited to what is necessary to deliver our services securely and in compliance with applicable regulations.

✏️Amendments to These Terms

ai99 reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, ai99 will make reasonable efforts to notify registered players via email or an in-platform notification. Your continued use of the platform after any amendment constitutes acceptance of the revised Terms & Conditions.

The most current version of these Terms & Conditions is always available on this page. Players are encouraged to review this page regularly. If you have any questions regarding these terms, please contact our support team at the email address listed in the footer of this page.

🏛️Governing Law and Dispute Resolution

These Terms & Conditions and any disputes arising from your use of the ai99 platform shall be governed by and construed in accordance with applicable laws. ai99 is committed to resolving disputes fairly and efficiently. In the event of a complaint, players should first contact the ai99 support team providing full details of the issue. ai99 aims to resolve all complaints within a reasonable timeframe. Where an amicable resolution cannot be reached, the parties agree to submit to binding arbitration as the method of final dispute resolution.